There is a surge of backlash against SSA’s escalating reliance on online identity proofing tools for routine transactions.

AARP warned that steering people more toward its online identity proofing feature, SAP, will “exacerbate the agency’s ...

Withholding occurs when the SSA retains part of a monthly benefit payment until the overpayment debt is fully repaid.

In regulatory filings made earlier this month, SSA had estimated that the planned requirements would result in over three million field office visits.

The Social Security Administration will continue offering paper checks for beneficiaries who struggle with electronic ...

The agency did not have defined procedures to review nearly $2 billion in IT investments in fiscal 2024, a fact the GAO ...

New identity proofing requirements for certain transactions, like changing an address, could especially impact people in ...

A potential new Social Security Administration policy would force 3.4 million more people to visit field offices to update ...

Part of the problem stems from a recent SSA change. In March, the agency said it’s looking to recoup overpayments at a rate ...

A transition away from paper checks has long been planned, but an alert this week may still have surprised many recipients ...

Depending on the number of benefits you are entitled to receive, your payment dates will differ according to a pre-decided ...