LakeComm officials say a "hardware malfunction" is to blame for an hour-long 911 phone outage Thursday afternoon at Lake ...

Now, artificial intelligence is giving dispatchers new tools to do their jobs more efficiently. "This is RapidSOS UNITE. It's ...

Fort Worth’s newly created Emergency Management & Communications Department is expected to operate on a $20.7 million budget, giving the city’s 911 call-taking team its own department and streamlining ...

UNIVERSITY HEIGHTS, Ohio -- Fire Chief Robert Perko is urging City Council to devise and pass legislation that would regulate and license any non-911 emergency response service. In both April and May, ...

Louisville Metro Emergency Services has launched a new tool allowing 911 callers to share live video. The "Video to 911" feature aims to improve safety for both callers and first responders. Callers ...

Hamilton County leaders celebrated the opening of a new combined 911 and emergency management center in Springdale on Tuesday, marking a significant step forward in emergency response ...