Why did Alexa’s voice change? Users say the new sound is jarring, emotional, and unexpected after Amazon’s latest update.

Since the launch of Alexa+, engagement with the assistant has jumped by scores over the older Alexa, with customers using it ...

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Smart assistants feel friendly, which makes oversharing easy. Here’s a look at Alexa questions that can cause real problems ...

I vividly remember testing the first Echo Studio. Even though that was nearly six years ago, I can clearly recall my surprise that Amazon had finally built a smart speaker that actually sounded good.

Follow ZDNET: Add us as a preferred source on Google. Inside our homes, though, Amazon Alexa has become the most popular virtual assistant in the US and around the world, as a widely adopted virtual ...