Last week, I visited the American Museum of Natural History in New York with my kids. As I stared at one particular giant dinosaur, I thought to myself, "Hey, that's me!" Indeed, the magnificent ...

The difficult patient often upsets the staff, sends negative reverberations throughout the practice, causes stress and frustration, and can even cause a loss of revenue based on their behaviors and ...

Please provide your email address to receive an email when new articles are posted on . Many dermatologists will encounter an anxious or angry patient at some point during their career. Using ...

Please provide your email address to receive an email when new articles are posted on . At least once a week, Emily L. Weis, MD, MS, says she has a challenging consult or patient interaction in her ...

At one time in my career, I thought that referring patients with anger management problems directly into anger management groups was the smartest thing to do. I have since changed my mind. Here’s why: ...

Close-up of an angry patient pointing his finger at a doctor Physicians can take steps to reduce their risk of being sued by having a low threshold for discharging angry patients from their practice ...

I treated my first difficult patient as a medical student rotating on internal medicine. He was admitted unconscious with diabetic ketoacidosis, and the doctors saved his life. When he regained ...

Prevalence of difficult encounters among clinic patients was 0.17; characteristics that increased difficulty included depression, chronic pain. HealthDay News — Providers perceive 17% of clinic ...