In a move that could assist collectors who leverage this technology, Equifax this week rolled out what it has dubbed PhoneReveal, a new tool that can help organizations that use auto-dialer systems ...

Using an auto dialer to call the Kansas Department of Labor won’t work, the agency said. It also jams the system and keeps others from getting through to ask about unemployment. File photo People who ...

Recently, in a win to many businesses and defendants, the U.S. Supreme Court ruled in Facebook v. Duguid, that to qualify as an automatic telephone dialing system (ATDS) or auto dialer under the ...

What Is the Best Dialer for My Call Center? Your email has been sent Learn about five types of call center dialers, including the benefits and drawbacks of each solution. Discover the ideal dialing ...

The frustration felt by people in Oregon who have been unable to receive unemployment benefits led to creativity. As the main phone number for the Oregon Employment Department has been hopelessly ...

Dear Action Line: Thank you very much for taking up my cause and finding out that NCO Financial Systems was making these annoying and persistent calls to our residence. Most were automated, giving ...

Google appears to be working on adding support for third-party dialer apps to Android Auto. We’ve spotted evidence of the upcoming external dialer support in the latest Android Auto release. Android ...

The frustration felt by people in Oregon who have been unable to receive unemployment benefits led to creativity. As the main phone number for the Oregon Employment Department has been hopelessly ...