Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. This article is more than 2 years old. Close-up of of the icon of ...

My company sells and implements five customer relationship management applications and we've been doing this for too long to mention here without depressing myself. We've implemented CRM systems at ...

"We're seeing a lot of people switching from Salesforce.com," said Bill Patterson, product management director for Microsoft Dynamics CRM Online, referring to some of the 500-plus customers that have ...

Research firm Statista Market Insights has valued the worldwide CRM software market’s revenue at $89.3 billion this year and expects it to reach $146.1 billion by 2029, growing at a compound annual ...

Nutshell reports that choosing CRM software compatible with Office 365 is crucial for seamless teamwork; proper evaluations ...

When CRM implementations fail, it’s often because the product and its setup process are too complicated, time-consuming, and difficult for users to buy in. Did you know that anywhere between 50% and ...

CUPERTINO, Calif.--(BUSINESS WIRE)--SugarCRM, provider of the award-winning AI-driven CRM platform, today announced its inclusion as a Technology Innovator in the Gartner® Emerging Tech: Tech ...

Salesforce, Inc. (NYSE:CRM) is one of the 10 Best AI Stocks to Buy for the Next 10 Years. On March 16, Salesforce, Inc. (NYSE ...

The Orlando Magic basketball team is the latest sports franchise to turn to customer relationship management (CRM) software to automate its interactions with fans. But the Magic went its own way on ...