If there’s one thing that we know for sure about the CRM industry, it’s that evolution is a constant. We’ve also seen that CRM software is one of the fastest-growing and most valuable forms of ...

ST. LOUIS, MO / ACCESSWIRE / July 23, 2024 / Balto, the first company to provide real-time guidance to contact centers, has been named a Top 100 Company for Customer Service by CRM Magazine. The sixth ...

If it wasn’t clear enough already, we’ll just say it here plainly: Artificial intelligence has earned all its hype. After all, we’re not even two years into the era of generative AI, and ChatGPT has ...

SAN FRANCISCO--(BUSINESS WIRE)--SugarCRM, provider of the award-winning intelligence-driven sales automation platform, has been named a Leader in the 2024 CRM Industry Leader Awards for the fourth ...

MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced its recognition as a category leader in the 2024 CRM Industry Leader Awards. The company was cited ...

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (NASDAQ: VRNT), The Customer Engagement Company ®, today announced it has been recognized in the 2023 CRM Industry Leader Awards as a leading provider in ...