Every contact center goes through peaks and troughs in call volume, whether planned, seasonal, or unexpected. A natural disaster can lead to a rise in insurance claims, just as the New Year can result ...

Bullish option flow detected in Macy’s (M) with 17,971 calls trading, 5x expected, and implied vol increasing almost 3 points to 61.83%. Dec-24 17 calls and Dec-24 16 calls are the most active options ...

An interesting set of statistics was tucked inside Mayor Kim Ecklund’s State of the City address, a voluminous document The Post-Journal has been unpacking over the past several days. City police ...

Bullish option flow detected in Pinduoduo with 25,168 calls trading, 5x expected, and implied vol increasing almost 2 points to 29.68%. Feb-26 120 calls and Jan-26 120 calls are the most active ...