Julia Kagan is a financial/consumer journalist and former senior editor, personal finance, of Investopedia. Thomas J. Brock is a CFA and CPA with more than 20 years of experience in various areas ...

Certain business models seem to have unshakable stigmas associated with them. Sometimes it’s deserved, such as from decades of unethical or sneaky behavior by players in the industry, and in other ...

The debt collection industry was estimated to be in excess of $13.4B in 2021 with over 7,000 collection agencies. With such fragmentation in the industry, practices by collectors vary widely and the ...

With the new collection agency rule of the Consumer Financial Protection Bureau (“CFPB”) having taken effect on November 30, 2021, 1 we thought we could help round out your understanding of the ...

It’s natural to take it personally when a customer refuses to pay your bill. As a business leader, you likely see what you deliver as an extension of yourself and take pride in it. A broken deal can ...

The decision to send someone to collections is one that should be given serious consideration. Federal law governs how you and the collection agencies you hire can and cannot attempt to collect a debt ...

We may receive commissions from some links to products on this page. Promotions are subject to availability and retailer terms. One of the issues is that the debt collections process can feel ...