Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

Engadget readers like yourself are probably more tech savvy than the average person. That means you may get roped into helping older family members with email woes, new phone setups, or deciphering if ...

As we approach the 2024-25 school year, it is important to us in IT Services that everyone receives the support they need. Part of that is making sure you know what steps to take in order to get that ...

From video calls to remote access, there are a few methods you can use to solve your loved one's technical crises both near and far. If you're the type of person who regularly follows tech news online ...

The sudden shutdown of a computer tech support call center has left some of its employees wondering if they will be paid. EZ Tech Support, based in Portland, Oregon, took calls from people who had ...