A good manager leads by example, resulting in high morale and loyal employees. As a small-business owner, you may have a particular manager whose exemplary work has favorably impacted the company as a ...

Becoming a new parent is undoubtedly nerve-wracking. When a child is born with Down syndrome, the experience can become even more challenging, especially when doctors often respond with an “I’m sorry.

Thank you to the writer of the excellent Feb. 20 letter “A playbook for changing an outcome.” It was poignant, humorous and made the point so succinctly. Congratulations on one of the best letters to ...