Workbooks CRM is an impressive all-in-one solution that combines robust functionality with ease of use and affordability. Its ...

One of the best ways for a business to keep track of communications with customers and potential customers is by using a Customer Relationship Manager (CRM) program. This type of software, available ...

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The best free CRM software makes it simple and easy to manage your sales and customer relationships, all without having to pay for a subscription. Many of the best CRM software providers offer a free ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Gone are the days of exchanging napkin notes and ...

The budget cuts and spending freezes resulting from the current economic downturn have reduced the number of legitimate opportunities for sales representatives; therefore, organizations are placing a ...

If you think customer relationship management (CRM) and contact management are the same thing, you're almost right. Contact management is a subset of CRM. CRM systems attempt to track all customer ...

Most of your best buying signals show up late in the sales cycle, but they’re invisible if the right contacts never make it ...

Multiple contact databases. Multiple customer entry points online. Keeping all of your company's contact information in sync just gets harder. Here's a look at popular approaches to the problem, and ...

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...