The dinner conversation that used to go three hours now runs about twelve minutes, and most of it is logistical. Did you call ...

Good questions open minds and hearts, and they deepen conversations. When we inquire about others’ desires, concerns, issues of power, and standards, we invite them into collaborative, creative ...

You can spend years building credibility at work and still feel unprepared for the moment you need to say something uncomfortable. That one difficult conversation you wish you could avoid often turns ...

Have you ever sensed that someone has more to say but isn’t able to say it? Perhaps your direct report insists that everything is “great!” despite her impossibly heavy workload, or you notice the same ...

When it comes to tackling difficult conversations, authentic conversation should be the rule rather than the exception, says Lauren Maxwell ’25 M.Div., a Master of Sacred Theology candidate at Yale ...

I don’t love talking with strangers. I’m an introvert at heart, and making an effort to engage in social interaction often drains my energy. But still, I do it. Not because I feel like I have to, but ...

When students feel like they don’t know the answer to a question, engaging in low-risk conversations can help them find their ...

As humans, we’re talking to each other constantly. With all that practice, we must be pretty good at it—right? Not exactly. As a professor at Harvard Business School and author of Talk: The Science of ...

How do you know a scientific conclusion is correct given that so many are updated when new evidence comes in? One quick rule of thumb is to look for multiple studies over time that all come to the ...

Every day we engage in conversations rooted in ritual and social norms. With no conscious effort, we shift from one role to another. One minute, I’m a husband happily cooking breakfast with his wife.