We’re at the cusp of a sharp rise in devices that have no screen but do have conversational voice controls, such as the Amazon Echo. Smart home and Internet-of-things (IoT) objects that respond to ...

Products that treat AI as a conversational novelty may gain attention; products that treat AI as a responsible system actor will earn trust.

It’s no surprise that digital self-service channels have experienced increased use over the past couple of years. As with many technologies, the pandemic has accelerated a number of trends that were ...

Approximately half of businesses have integrated chatbots into their websites, while on Facebook Messenger alone, there are well over 300,000 active bots facilitating billions of messages between ...

Conversational computing isn’t entirely new, but with the Generative genie out of the bottle, it’s being reinvented in real-time. We already have conversational-type interfaces on platforms like ...

Seline is rethinking website and product analytics by replacing complex dashboards with a conversational interface. Teams ask questions in plain language and instantly receive clear, privacy-first ...

You'll now be able to design voice right into your prototypes--think of it as Photoshop for conversational interfaces. Voice Interfaces Are Here. Are They Necessary? As millions of people invite voice ...

As retail and quick-service restaurant (QSR) brands expand their digital capabilities, a familiar challenge continues to surface: fragmented customer journeys across mobile apps, drive-thru lanes, ...

Why voice, chat, and AI-driven interactions are becoming the new front end of digital payments — and what risks leaders must prepare for. Conversational payments refer to financial transactions ...

Modern agricultural sensors allow unprecedented amounts of 3D data to be gathered for research. These capabilities play an important role in understanding complex biological systems such as plant ...