By pairing customer-focused innovation with consistent trust-building, brands can move beyond transactions to earn lasting loyalty. How, why and action steps to succeed.

Every company wants to be innovative. Most approach this by trying to hire highly creative specialists or by spinning up a ...

H. B. Fuller’s Customer Innovation Award aims to acknowledge customers across industries for world-changing innovations using adhesive technology. Among the 3 companies selected for this honor, Huasun ...

BELMONT, Calif.--(BUSINESS WIRE)-- RingCentral, Inc. (RNG), a global leader in AI-powered trusted business communications, today kicked off its showcase at Enterprise Connect 2025 in Orlando, ...

Leaders must recognize that not all returns are directly monetary, but all should be measurable and aligned with the ...

Taylor Swift was Time's Person of the Year in 2023. You might love it, you might hate it, but it happened. If Time had instead captured the zeitgeist by naming a Technology of the Year, it wouldn’t be ...

MINNEAPOLIS--(BUSINESS WIRE)--Digi International, (NASDAQ: DGII, www.digi.com), a leading global provider of Internet of Things (IoT) connectivity products and services, proudly announces the winners ...

NEW YORK — Wal-Mart Stores' approach to technology innovation is to start with the customer and the business process — and then see how technology can help, said the retail giant's Chief Information ...

IRON RIDGE, Wis., June 12, 2025 /PRNewswire/ -- PS Seasoning and Pro Smoker, global leaders in flavor development and equipment solutions, today announced the opening of a new Customer Innovation ...

SILICON SLOPES, Utah--(BUSINESS WIRE)-- Domo (Nasdaq: DOMO) today announced that Panasonic Corporation Living Appliances and Solutions Company (Panasonic), a segment of Panasonic Corporation ...

Computerworld columnist David Moschella’s new book, Customer-Driven IT: How Users Are Shaping Technology Industry Growth, should send chills down the spines of executives inside the boardrooms of ...