New data from the Office of Personnel Management reveal more about how the resulting short-staffing of critical functions is degrading service for the largely older, bereaved, and severely disabled ...
Changes at Social Security Administration may impact customer service, benefit payments, experts say
Staff cuts and policy changes at the Social Security Administration are going to make Social Security benefits harder to access for many, experts say. New reports that the SSA plans to migrate from an ...
Long lines. Confusing websites. Unreachable customer service. Many Americans navigate these common obstacles to access critical services from the federal government. Recent polling by my organization, ...
In these times of poor customer service in both the public and provide sector, I am confident that the changes made in how the Cuyahoga County administration is managed were for the best. This week, I ...
Rate the Social Security Administration by giving one star for poor service and five stars for good service – or two, three or four stars for something in between. Nutthaseth Vanchaichana / Getty ...
A nonprofit legal group is calling on the Social Security Administration to release records on recent internal changes and “customer service breakdowns,” alleging it has caused widespread service ...
NPR's Ari Shapiro speaks with Neera Tanden, domestic policy adviser to President Biden, on the administration's new "Time is Money" initiative. AUTOMATED VOICE #2: For all other inquiries, say ...
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