Editor's Note: This article was updated on June 10, 2024 to include new data and information. The original content was authored by Scott Clark. Ongoing learning initiatives are vital for employee ...

NEWLAND — A group of seven dedicated clients at Yellow Mountain Enterprises completed a customer service training course through the Mayland Community College Life Skills program, earning their ...

NORTH BILLERICA, MA--(Marketwired - Apr 7, 2014) - Omega Management Group Corp., specialists in driving companies' revenues and profits by implementing Customer Experience Management (CEM) strategies ...

Of the 2,600 Chrysler, Jeep, Dodge, Ram and FIAT dealerships in the U.S., Fiat Chrysler Automobiles announced that 387 earned certification as 2017 Customer First Award for Excellence winners for ...

PITTSBURGH - February 14, 2018 - Printing Industries of America has launched a new Customer Service Professional Certification (CSP) program to train and validate the expertise of customer service ...

Over the summer, SLO Partners ran a series of customer service workshops for recent high school graduates. It not only helps the graduates but also supports local businesses that need long-term ...

A help desk professional is someone that balances customer service skills with technical competency to assistant internal employees or external clients with computer or technological issues. Internal ...

MINNEAPOLIS--(BUSINESS WIRE)--Ameriprise Financial, Inc. (NYSE: AMP) has received two J.D. Power certifications for delivering exceptional customer phone service to its clients and financial advisors.

The Customer Care team at United Bank has been named Service Team of the Year in the National Customer Service Association ...

F.A. Peabody Insurance is proud to announce that Shelby Stanhope, customer service agent for personal lines in the company’s Houlton ...