Good customer service comes with many benefits, such as increasing loyalty and growing profits. Learn how to implement good customer service at your company. It's an all-too-familiar scenario. You ...

Salesforce surveyed over 3,500 consumers worldwide to understand what customers need, and how companies can deliver the best customer service experience during the COVID-19 pandemic. Every two weeks, ...

You came up with an idea for a business that is your passion. Your idea. Your dream. Perhaps it is a product, a service, online business or maybe a retail store. Whatever type of business, you have ...

A third of Brits would complain about poor service on social media. As part of The Drum's social media supplement, Ishbel Macleod looks into the importance of responding to customers and how brands ...

Is providing excellent customer service important in today’s competitive marketplace? Winning more work seems to be everyone’s top priority today. Most construction business owners and managers use ...

Customer service is at the core of customer experience, and has arguably seen more change and elevated importance over the past years than any other business function, this according to the 2022 State ...

In this episode, DrBicuspid.com's Editor-in-Chief Kevin Henry and Dr. Roger Levin discuss the critical importance of five-star customer service in the dental industry, particularly with the new ...