At this year's Inspire conference in July, Microsoft unveiled a new Dynamics 365 Customer Voice service, while also making Connected Store available in preview and updating Fraud Protection. Earlier ...
DALLAS--(BUSINESS WIRE)--Ryan, a leading global tax services and software provider, has been awarded the 2021 International Service Excellence Award for Customer Service Project of the Year - Customer ...
Laithwaites Wine People has looked to the Cloud to improve its call centre operations, rolling out a public Cloud offering across its new 35 seat customer service centre in Sydney. The company, which ...
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