I had the privilege of co-authoring this post with Sabba Quidwai (@AskMsQ). In addition to being an EdTechTeacher colleague, Sabba is the Director of Innovative Learning at the Keck School of Medicine ...

It is interesting to see how design thinking and coaching, two seemingly unrelated practice areas, have so much in common. Design thinking is an iterative process that attempts to understand the user ...

The mental health and well-being of health professionals is a topic that is “broad, exceptionally relevant, and urgent to address,” said Zohray Talib, a member of the workshop planning committee who ...

Design has evolved beyond making objects – organizations now want to learn how to think like designers, and apply design principles to the workplace itself. One company at the forefront of this ...

The design thinking process is a two-pronged approach that involves both empathetic ideology and a process that aims to find the best possible solution for gaps in the market or problems in a given ...

Ten years ago, SSIR published a seminal article on using design thinking in social innovation. The concepts it outlined went on to become a major component of strategic changemaking by civil society ...

In my copious spare time, I enjoy compiling a list of bad ideas for universities. Here’s what’s currently at the top: Free College – where tuition is covered – but not the more expensive cost of ...

The approach calls for agencies to be empathetic toward people’s needs while being open to continuous learning and a willingness to fail—fast. Michael T. McHugh is president of the Government Digital ...

Design thinking is an iterative, user-centric approach to product and software development focusing on the person behind the problem. In enterprise SEO, design thinking seamlessly integrates SEO ...

Building a customer-centric future is more important now than ever. Agile CX designs that can keep up with changing customer preferences are essential. The race to customer experience (CX) excellence ...