Zapier reports that digital transformation reimagines business operations using technology, focusing on customer needs and cross-team collaboration.

It is easy to relate to the oft-quoted maxim ‘Customer is King’ as, without a customer, business does not exist. However, today’s businesses are not all about the product as is conventionally ...

If you think digital transformation is a technology problem, your workforce will quietly turn it into an expensive failure.

In a world where the digital revolution is reshaping every corner of our lives, the banking sector stands at a crucial crossroads. The pandemic has not just accelerated the digital transformation in ...

However, over one-third of students believe their institution is behind the times when it comes to digital innovation. For IT ...

The growing consensus among business leaders is that the real challenge is not digital capability, but strategic tech fluency at the leadership level. IIM Indores Certificate Programme in Digital ...

Once upon a time, experts in customer understanding drew a clear line between online and offline customer experiences, marking the early stages of the digital customer experience evolution. While some ...

Leeron is a New York-based writer who specializes in covering technology for small and mid-sized businesses. Her work has been featured in publications including Bankrate, Quartz, the Village Voice, ...

CAMBRIDGE, Mass.--(BUSINESS WIRE)--Aternity®, the enterprise-class Digital Experience Management Company™, today opened its Digital Experience Now 2020 virtual event by outlining its vision for the ...

In the crucible of the pandemic, CIOs emerged not just as tech managers but as pivotal players at the leadership table, having proven their mettle in navigating unprecedented challenges and business ...

TROY, Mich.: 9 April 2024 — Navigating health insurance digital channels is not easy. A surprising 42% of insured adults say they have experienced a problem using their health insurance website and/or ...