The autonomous agents now integrated into Microsoft Dynamics 365 Customer Engagement can revolutionize how businesses make sales and service customers. These new AI capabilities respond to customer ...
Organizations increasingly are using Dynamics 365 -- from ExxonMobil in the energy industry and Virgin Atlantic in transportation to the Miami Heat professional basketball team in sports, according to ...
Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...
Microsoft is expanding its Dynamics 365 ERP/CRM portfolio with more apps in the human capital management (HCM) space. Microsoft introduced its first dedicated HCM application in April, called Dynamics ...
REDMOND, Wash., and SAN JOSE, Calif. — April 25, 2018 — Microsoft Corp. (Nasdaq: MSFT) and Adobe (Nasdaq: ADBE) on Wednesday announced an agreement with 24 Hour Fitness, one of the nation’s largest ...
Microsoft announced a major update to its Dynamics 365 product line today, which correlates to the growing amount of data in the enterprise and how to collect and understand that data to produce ...
With AI-powered features in WhatsApp4Dynamics, we’re enabling businesses to move beyond routine replies and towards ...
CHICAGO, Nov. 12, 2025 /PRNewswire/ -- Root16 Reply, the Reply Group company specializing in Microsoft Dynamics 365 Customer Engagement (CRM), Copilot, and Power Platform consulting and system ...