I’d be willing to bet that you’ve recently visited a fast-food drive-thru. This seems like a reasonably prudent bet because the latest statistics show that 37% of American adults eat fast food from a ...

Some of the leading fast food companies, such as Wendy's, Chick-fil-A and Carl's Jr. saw major reductions in their average total time in the drive-thru, according to customers surveyed by Intouch ...

Fast food is supposed to be fast (it’s in the name!), but we all know that’s not always the case. Even when we hit up the drive-thru, which should be the pinnacle of convenience, we’re often waiting ...

Gone are the days of the fast-food worker with a broken microphone and muffled voice sounding like Charlie Brown’s teacher trying to take your order. The newest Drive-Thru report from QSR, which ...

The average total time spent in a drive-thru lane shrank 29 seconds this year. Wait times to order were 25 seconds shorter, as the average number of cars in line to place their order fell from 2.76 to ...

Fast food chains are implementing all sorts of changes to their drive-thrus, and it looks like it's paying off for customers in line, according to a new report. Some of the leading fast food companies ...