In today’s fast-paced healthcare environment, providers face numerous challenges that can detract from their ability to deliver top-notch patient care. However, technology is stepping up to the plate, ...

As a manager, it’s easy to get caught up in the day-to-day grind of fixing processes, eliminating bottlenecks, and streamlining workflows. We focus on reducing friction—the things that get in the way ...

This episode recorded live at the Becker’s Spring 2026 Payer Issues Roundtable features Dr. Benjamin Kornitzer, Chief Medical Officer, Aetna, discussing efforts to reduce administrative friction, ...

Grant Phillips, Group CEO of the e4 Group. Businesses don’t make money becoming a challenger brand, they do it by remaining one, and, in fact, taking on the permanent persona of a challenger brand, ...

Banks and corporates face the same key problem online as consumers – reliably overcoming anonymity. Solving this problem causes friction, frustrating consumers and denying revenue to businesses and ...