Greetings Troubleshooters. It's been quite a while since we last spoke. How are you? I do appreciate your hard work and dedication to Friend Computer. Except you. You are a traitor. *zap* Anyways, it ...

There's an old saying in the tech support world: Build a man a fire, and he'll be warm for a day. Set a man on fire, and he'll be warm for the rest of his life. Or something like that. While many of ...