MINNEAPOLIS--(BUSINESS WIRE)--Avtex is pleased to announce the inclusion of more than a dozen applications on the Genesys® AppFoundry – a dedicated customer experience marketplace. This includes a new ...

SAN ANTONIO--(BUSINESS WIRE)--HelpSocial, the #1 platform for integrating social media and messaging apps in the contact center, will demonstrate its integration with the Genesys Customer Experience ...

Customers can improve productivity by £1.9 million; experience payback in less than three months FRIMLEY, England, Feb. 6, 2018 /PRNewswire/ -- Genesys® (http://www ...

Among the services it offers, Company Nurse provides full around-the-clock registered nurse triage, a proprietary medical response platform, a validated and verified database of healthcare providers, ...

Genesys® (http://www.genesys.com/uk), the global leader in omnichannel customer experience and contact centre solutions, is accelerating its worldwide cloud-based ...

While sales are up across the company's cloud offers, the Genesys PureCloud® platform stands out for its hypergrowth with sales more than tripling since 2016. PureCloud's rapid expansion ...

SAN FRANCISCO, April 9, 2019 /PRNewswire/ -- Genesys® (www.genesys.com), a global leader in omnichannel customer experience and contact center solutions, is extending its integration with Google Cloud ...

QPC delivers Genesys purecloud to Qld’s Gympie Regional Council Contact centre services and solutions company QPC has deployed the Genesys PureCloud all-in-one cloud customer engagement and ...

Contact centre services and solutions company QPC has deployed the Genesys PureCloud all-in-one cloud customer engagement and collaboration contact centre platform at Gympie Regional Council in ...

SAN FRANCISCO, Feb. 6, 2018 /PRNewswire/ -- Genesys® (www.genesys.com) today announced that businesses using the PureCloud® platform, a cloud-based omnichannel contact center solution, can experience ...