If defrost isn’t working, something in the chain is broken. This step-by-step approach shows you exactly where to look and what to test.

This troubleshooting situation is actually a look ahead to the upcoming cooling season. Our customer has called to say that their heat pump “isn’t cooling at all,” and while the outdoor temperature is ...

WHEN John Frost installed a £14,000 heat pump, he thought his energy problems were over – but three years on he’s fed up with ...

A heat pump heats and cools your home, functioning like a combined furnace and central air conditioner. Because they absorb and move heat from the air, heat pumps are exceptionally energy-efficient ...