MarTech on MSN

Salesforce launches Agentforce Operations to automate back-office work

New AI agents aim to cut manual tasks and speed up workflows across disconnected systems in the back office. The post ...
Analytics India Magazine

How Salesforce is Rethinking Its ‘Agentic Workforce’ to Deliver ROI

Salesforce’s approach moves development beyond writing static code to orchestrating dynamic, intelligent agents.
TechRepublic

Salesforce rolls out AI-powered workflows, contact center updates in Service Cloud

Salesforce rolls out AI-powered workflows, contact center updates in Service Cloud Your email has been sent Salesforce on Thursday unveiled new AI-powered workflows and contact center updates in ...
CMSWire

Salesforce Agentforce Contact Center Review: Strengths, Gaps and How It Compares to Rivals

Salesforce Agentforce Contact Center unifies CRM, AI and workflows — but is the complexity worth it? A deep dive with analyst ...
Computer Weekly

Salesforce expands MuleSoft automation integration to any system (or workflow)

The latest trends in software development from the Computer Weekly Application Developer Network. MuleSoft Connect New York City 2022 saw plenty of news emanate from the company. Now residing under ...