Maricela Marquez spends her days trying to get people with chronic illnesses the services they need to keep them out of the emergency room. But her efforts aren’t always welcome. The people she works ...

As a self-proclaimed lifelong learner and former educator, Amy Boyington is passionate about researching and advocating for learners of all ages. For over a decade, Amy has specialized in writing ...

Human services management is the branch of childcare, counseling and social work that oversees case workers. In business, human services managers may oversee staff psychologists or diversity training ...

Garrett Andrews is an adjunct faculty member in the Department of Political Science at Portland Community College where he teaches State and Local Government. Brenna Swanston is an education-focused ...

Australia's Department of Human Services (DHS) CIO Charles McHardie believes the future of routine citizen service delivery is interaction via virtual assistants, mostly on smartphones. McHardie told ...

Assistants are among the first jobs vulnerable to artificial intelligence. Yet current administrative professionals say there are intangibles technology just can't replicate yet. On Sunday 7 January, ...