Nice people are nice enough. But those who exhibit true kindness scratch at something deeper. Small talk (in small doses) is perfectly fine, but big talk builds real connections. There’s a palpable ...

Inclusive design helps companies increase revenue, reduce costs, improve resilience, and build trust. An effective business case speaks to all four of these benefit categories but emphasizes the ...

Inclusivity. It’s one of the biggest buzzwords inside corporations right now. But the person who brought the practice of inclusive design to Microsoft–Kat Holmes–isn’t so sure that companies really ...