Many components of a lean journey require a lot of activity: training, steering team meetings, benchmarking and study. These activities can consume vast resources and make those involved feel upbeat ...

If you are seeking a quick and successful lean implementation, forget it. Quite simply, lean implementations frequently are referred to as lean journeys for good reason: They take time, and they are ...

"I'm from the government and I'm here to help you." These nine words were said to be the most feared sentence of President Reagan. Over 20 years later, many companies still feel the same way when they ...

In today's business environment, each department of an organization has to balance various important tasks with increasingly limited resources. For example, as the chief operating and financial ...

The objective of this work is to improve the quality of patient care in the admission office service of the University Hospital Virgen del Rocío (HUVR) by standardizing and systematizing its ...