GetJacked, a technology company focused on customer loyalty solutions for Shopify merchants, today announced the expansion of its Progressive Rewards platform, introducing a new model that allows ...

Imagine starting as VP of marketing for a restaurant chain on the same day restaurants were forced to shut down at the start of the pandemic. Andrew Hagen knows what that’s like. He joined Noodles & ...

Forbes contributors publish independent expert analyses and insights. I cover leadership of family business and wealth across generations. Is it a good idea to welcome critical voices from a company’s ...

Your morning cup of coffee will now come with a whole new loyalty system for collecting Starbucks 'stars.' We'll help you break down how it works. The future of brand loyalty Rethink customer ...

It's risky to underestimate loyalty. In a recent Harvard Business Review piece about the loyalty economy, Bain Consulting’s Rob Markey pointed out that companies that achieve industry leading NPS ...

Merchant Warehouse, a provider of payment technologies, has acquired gift and loyalty company Opticard to offer deeper mobile and digital engagement opportunities to small and mid-sized businesses ...

The gift and loyalty services company SparkBase LLC is using $3 million in new funding to hasten the development and deployment of its technology platform and mobile services. The investment comes as ...

Rethink customer retention in a distracted world. How cybersecurity impacts customer loyalty Brand loyalty is inseparable from perceptions of digital trust and data stewardship. Your brand is not what ...

A new company, Virgin Group Loyalty Company, will be set up to own and manage this exciting programme. Virgin Red, an existing loyalty start-up within the group, will also be integrated into the new ...

It’s a tale no one likes to hear. When a company is poorly led, goals are not met, revenue falls behind, and expenses are trimmed. People are let go. And too often, it’s the workforce that pays the ...

Global Loyalty Company (GLC), the specialist loyalty business of Etihad Airways Group, has passed the milestone of 20 million members across its four airline frequent flyer programmes: Etihad Guest ...