PLEASANTON, Calif.--(BUSINESS WIRE)--ManageEngine, the real-time IT management company, announced it is augmenting ServiceDesk Plus, its ITIL-ready help desk software, with new integrated asset ...

The latest release of Desktop Central supports mobile device capabilities and has also been enhanced with integrated chat and support for Apple iOS 6, Microsoft Windows 8 and Windows Server Dubai, ...

ManageEngine, the IT management software arm of Zoho, is adding iOS devices to those supported in its Desktop Central management service. Desktop Central is a hosted service that IT administrators use ...

ITIL: What goes in a Configuration Management Plan? Your email has been sent Configuration management is one of the few processes that overarch all other process and service lifecycle phases in ITIL ...