Top 5 CRM software for sales and customer management: compare features, pricing, and best-fit use cases to boost revenue, retention.

Microsoft is due to improve the hosting capabilities of its customer relationship management application with the global release of a new version of its Dynamics CRM 3.0 software Monday. The vendor is ...

Microsoft is rounding out its Dynamics CRM (customer relationship management) product by acquiring Parature, maker of cloud-based software companies can use to create self-service portals for ...

Kritcher said a lack of sales leadership on this particular project doomed the software to start its life as shelfware at White Electronic Designs. Yet after securing sponsorship from the sales group ...

Some 12,000 partners are in Denver to hear what's new from Microsoft, and so are ChannelWeb reporters. Our ace software team of Stacy Cowley, Rick Whiting and Kevin McLaughlin are all in Denver tuning ...

Integrating CRM software with .NET applications is one of the best strategies for achieving quick and accurate data-driven decisions. However, here is where it gets challenging.

What had been called Microsoft CRM 2.0 and then CRM 2005 will officially be dubbed Microsoft CRM 3.0, said Brad Wilson, general manager for Microsoft CRM. The product is still set to be released to ...