Without hiking license fees, Microsoft will roll out its next upgrade to Microsoft CRM software in August, the company announced Tuesday. The new version, Microsoft CRM 1.2, will have several key ...

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the top small-business-friendly ...

A small business CRM may have specific features or pricing plans. This guide will outline the things to look for.

"We're seeing a lot of people switching from Salesforce.com," said Bill Patterson, product management director for Microsoft Dynamics CRM Online, referring to some of the 500-plus customers that have ...

Cisco starting Monday is set to offer a tool to help small and midsized businesses use Microsoft CRM software in combination with a Cisco IP communication system. Cisco starting Monday is set to offer ...

Microsoft multipurpose server and CRM software for companies with 500 or fewer employees will fly into U.S. small and midsized enterprises on the wings of Cisco networking gear if a new partnership ...

Microsoft is due to improve the hosting capabilities of its customer relationship management application with the global release of a new version of its Dynamics CRM 3.0 software Monday. The vendor is ...