Following its nationwide outage, Verizon is offering customers a $20 account credit as an apology and compensation.

Verizon outages today, Wednesday, Jan. 14, hit the U.S. with customers reporting "SOS" mode on their phones, Fios outages, home internet and Wi-Fi outages and other Verizon service issues. In an update on X today, Verizon said it is "working on the issue."

When iPhones aren’t connected to a cellular network, they will typically alert the user by giving an indication in the phone’s status bar. Those notifications usually say “No Service” or “Searching,” but your phone may also say “SOS” or “SOS only.”

Long wait on Verizon's Customer Service or chat? It's confusing, but here's how and when you'll get $20 bill credit for the massive Verizon outage.

"I pay $175 for my Verizon phone bill I better get a discount next bill cycle," a user named "Kardashiangirl" wrote. A Verizon support account replied: "You are very welcome, once service is restored we can review and adjust based on how long the outage occurs." The message was signed by "Sydney," who also offered a happy smiling emoji

The outages appear to be happening nationwide, with the most reported locations including Seattle, San Francisco, Los Angeles, Phoenix, Dallas, Houston, Atlanta, Tampa, St. Louis, Chicago, Minneapolis, Detroit, Washington, D.C. and New York City.

If you see "SOS" or "SOS only" in your iPhone's status bar, your device is not connected to your carrier network, according to Apple. Your phone will attempt to route any emergency calls through other carrier networks, if available.

The outage cut off tens of thousands of users and lasted more than six hours. The cause was not immediately clear.