Effective data governance is even more crucial as businesses evolve their artificial intelligence deployments.

As the holiday season approaches, retailers are gearing up for one of the busiest and most lucrative times of the year. However, in a landscape impacted by inflation and evolving consumer preferences, ...

With customer expectations rising across every touchpoint, LuisaViaRoma sought a platform capable of elevating boutique operations while enabling advanced omnichannel journeys. XY Retail's Retail OS ...

Retail logistics is shifting fast. With customer expectations spanning instant pickup, next-day delivery, and frictionless returns, omnichannel strategies are no longer optional. They are fundamental.

The retail sector has had another tough year all round as the macro-economic environment remains turbulent and consumer sentiment borders on the conservative. We saw this time and again from the ...

“Anywhere, anytime, any product” is the mantra of omnichannel retailing, and retailers of all types are clamoring to make it happen. The idea is simple: Customers should have a consistent and seamless ...

Ongoing evolution in the retail industry—including near-global access to the Internet and speedy adoption rates of smartphones—is forcing retailers to create a brick-and-mortar shopping experience ...

While e-commerce was not borne out of Covid-19, there's no question it benefited from the imposed restrictions on physical retail activity. Consumer-facing businesses moved quickly, aided by ...

What will define omnichannel retail success in 2025? How are consumer behaviors evolving, and where are the key opportunities for growth? Leveraging location analytics, we’ll analyze the current ...

The global retail industry is entering 2026 with a clearer sense of direction following a year of structural change.

In today’s world, a stellar customer experience (CX) isn’t just a nice perk with which to provide customers — it’s table stakes. Consumer expectations are at an all-time high, and retailers need to ...