Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. If you want to know where CRM is headed just take a look at what ...

Salesforce CRM and Oracle ORCL are two of the biggest names in the cloud enterprise software market. Both companies offer powerful, enterprise-grade platforms spanning customer relationship management ...

The independent Siebel Systems, bought by Oracle for over $5 billion last year, had not pledged to support Linux. It had, however, worked with IBM to ensure that Siebel CRM could work with DB2 ...

The contest between Oracle and SAP involving their respective customer relationship management (CRM) applications in many ways is only one front in a battle between ERP titans that has been fiercely ...

Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every interaction. We help you choose the right CRM for your small business based on our in ...

The 2026 ISG Buyers Guides ™ for Customer Relationship Management provide the rankings and ratings of 52 software providers and their products for the structured management of customer and prospect ...

Oracle said it would combine InQuira's technology with its CRM software to create cross-channel customer support applications. Businesses can use the technology as agent-assisted service systems ...

Oracle has unveiled its strategy to deal with the integration of its Siebel business with the customer relationship management operations of Oracle, PeopleSoft and J.D. Edwards. The key message is "no ...

Oracle has announced the new Siebel CRM Mobile for the BlackBerry platform. Oracle has announced the new Siebel CRM Mobile for the BlackBerry platform. Created as a result of the collaboration between ...

Salesforce, Inc.CRM and Oracle CorporationORCL are two major players in the cloud enterprise software market. Both companies offer powerful, enterprise-grade platforms spanning customer relationship ...