Domino’s is rolling out a fully-functional mobile ordering chatbot on Facebook Messenger after strong reception to a more limited version that was released late last year. This new chatbot offers ...

Soon, Facebook Messenger might actually be useful for something other than ducking chat requests from former classmates: The world’s most widely used social media platform is helping businesses build ...

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Forget placing an order through Domino's website — the company has made it possible to order a pizza directly within Facebook Messenger via a bot, giving customers in the United States the same ...

Chat bots, we’re told, are the future: Microsoft has declared them the next big thing, believing they could have as much of an impact as the introduction of touchscreen phones or web browsers.