According to a 2025 commissioned study by Forrester Consulting on behalf of TransUnion®, 86% of decision-makers across a wide range of industries said that even as their outbound call volumes decrease ...

PayU, a leading diversified fintech platform, has today announced the launch of its AI-Powered Outbound Voice Call Assistant, marking a key step in its broader strategy of becoming an AI-native ...

The main tradeoff between a predictive dialer vs progressive dialer is speed vs control. Learn about both and and how they compare. Before choosing between a predictive dialer and a progressive one ...

First Orion sends the call authentication to the called party's carrier, and the carrier verifies that: Once validated, the call is treated as authenticated. For INFORM customers, the call can pair ...

How important is outbound sales outreach to B2B firms? Why do they invest in it? Which outreach approaches are used most often? What do firms expect from a successful strategy? To find out, Sopro ...

Communicating with customers gets increasingly more difficult by the day because contact information is constantly changing, consumers don't trust phone calls, and emails are blocked or labeled as ...