The right to refuse service to rude customers: Is it legal for a business? We’ve all seen the signs in businesses, retail shops and elsewhere that read, “We reserve the right to refuse service to ...

A video of a customer service representative catching her co-worker hanging up on a rude customer has gone viral on TikTok. The representative, Abigail Opperlee (@abiopperlee), posted the video on ...

PROVIDENCE – A recently filed audit of Providence Municipal Court found an array of headaches for constituents dealing with traffic tickets, apparently caused by employees of a customer-service vendor ...

Working in customer service can be a tough gig — one that can regularly test your patience and, sometimes, even cause you to lose your faith in humanity. A recent TikTok from Abigail Opperlee ...

Lately, there’s been an uptick in rude customer service. A woman blasted both a Chipotle manager and a young worker for their “lack of social skills” after a rude encounter. TikTok user Kelli ...

We’ve all seen the signs in businesses, retail shops and elsewhere that read, “We reserve the right to refuse service to anyone.” But is that really true? Do business owners have the legal right to ...