SAP, the company traditionally known for its database-management, ERP, back-end enterprise software, continued its five-year foray into the world of customer experience software today. The company ...

Paula Hansen, CRO of SAP Customer Experience (formerly SAP Hybris), is juggling what’s become a typical work-from-home situation: a responsible job, two kids under 13 homeschooling on their iPads and ...

SAP SE SAP recently announced the acquisition of Emarsys to augment its offerings under the SAP Customer Experience (CX) portfolio. The terms of the deal have not been disclosed yet by either of the ...

SAP is introducing an experience-driven journey to process analytics, correlating experience data from user surveys (whether customer, supplier, or employee) with underlying IT systems to give ...

BELLEVUE, Wash. & PROVO, Utah--(BUSINESS WIRE)--SAP SE (NYSE: SAP) and Qualtrics (Nasdaq: XM) today announced the availability of Concur® Experience Optimizer, a new solution that allows companies to ...

MONTRÉAL, Oct. 6, 2025 /PRNewswire/ - Coveo (TSX: CVO), the leader in AI-Relevance, delivering best-in-class AI-search and generative experiences that maximize business outcomes at every ...

SAP SE (NYSE: SAP) has announced a new generation of AI-enhanced retail innovations. The global technology company continues ...

SAP seemed to be all in on customer experience when it acquired Qualtrics for $8 billion in 2018. It continued on that journey today when it announced it was acquiring Austrian cloud marketing company ...