Add Yahoo as a preferred source to see more of our stories on Google. Better Business Bureau (BBB) of Upstate New York office in Buffalo, N.Y. (JHVEPhoto via Getty Images) With a legacy of more than ...

To customers and business owners alike, good reviews are of paramount importance. In fact, according to research by business consulting company Invesp, 88% of customers trust online reviews as much as ...

In total, 16,073 complaints were received. More than 12,000 of the complaints received were related to No Surprises Act compliance. The majority of those complaints — 10,300 — were made against ...

"The initial complaint in this case was not escalated quickly enough to senior management, and we have apologized to the complainant for this," the U.K. public broadcaster emphasized. By Georg Szalai ...

Here we go again. James is in your office (or perhaps over your monitor) making a complaint. Who or what is the source of his angst this time, you wonder. Last time, it was about a procurement issue; ...