SugarCRM enhanced its SugarPredict platform’s AI capabilities with Sentiment Analysis, a feature designed to help users understand their customer and prospects’ level of intent and enhance their B2B ...

Understanding how your audience feels about your product or service is paramount to any marketing strategy. To build a comprehensive brand marketing strategy, you should know what people struggle with ...

Sentiment analysis is showing great benefits for businesses deploying it. So why do so many continue to ignore this tool? Sentiment analysis is the kind of tool a marketer dreams about. By gauging the ...

Discover how a social sentiment indicator evaluates social media data to assess business performance and forecast stock ...

Can ChatGPT Do Reliable Call Center Sentiment Analysis? Your email has been sent AI tools can make call center sentiment analysis faster and more affordable. Discover how to use large language models ...

The field of public relations (PR) is in a state of continuous development, and the application of artificial intelligence (AI) is playing a significant part. PR practitioners are gaining insights ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. CubeWatch automatically organises, filters, translates, scores and ...

Imagine for a moment that you had all of your customers in one place. If half of them suddenly got up and walked out on you, that'd be a pretty clear signal that they weren't happy with your product ...

Understanding what the markets will do before the competition realizes the same thing is a cornerstone of success in the financial services industry. While talented market watchers rely on their own ...