Better customer retention. By identifying dissatisfaction early, sentiment analysis aids proactive interventions, which helps to reduce churn and improve loyalty. Transformative business insights.

Boaz Grinvald is the CEO at Revuze, a firm that helps businesses win their markets by mining unique insights from unstructured market opinions, both public and internal. Revuze performs sentiment ...

Bob Moriarty of 321Gold explores how sentiment affects trading in the precious metals markets, and discusses a new service that can help investors gauge sentiment. I saw a correction in the metals ...

Learn how to use Benzinga's Conference Call Transcript WebSocket to extract real-time earnings call data and perform sentiment analysis for actionable market insights using Python In today’s ...

Sentiment analysis — a technique that uses natural language processing (NLP), machine learning (ML) and AI to gauge emotions in customer interactions — has emerged as a powerful tool for uncovering ...

Can ChatGPT Do Reliable Call Center Sentiment Analysis? Your email has been sent AI tools can make call center sentiment analysis faster and more affordable. Discover how to use large language models ...

Market psychology represents a fascinating intersection between behavioral finance and investment strategy, unraveling the emotional and cognitive factors that drive investor behavior, thereby shaping ...

LunarCrush harnesses AI and machine learning to decode social sentiment and market trends, empowering crypto investors with actionable insights from over 20,000 digital assets. The cryptocurrency ...

Adam Hayes, Ph.D., CFA, is a financial writer with 15+ years Wall Street experience as a derivatives trader. Besides his extensive derivative trading expertise, Adam is an expert in economics and ...

Ethereum's price is currently near October 2023, associated with the tail end of the previous bear cycle. On-chain resistance at $1,900 is strong, with 3 million addresses holding ETH likely to create ...

A notorious white nationalist used the ongoing natural disaster in North Carolina last week to fundraise and push anti-Black and anti-immigrant sentiment on Elon Musk’s X and the long-running American ...