Consumer experts say you shouldn't be left paying for poor service or bad products, and you may have more power than you think to get your money back.

Complain.biz, an online platform that helps consumers file complaints against companies, has launched a new AI-powered complaint letter service that uses OpenAI's GPT4 technology to generate ...

Institution of an IPR is automatically barred if the “petition requesting the proceeding is filed more than 1 year after the date on which the petitioner…is served with the complaint alleging ...

The Patent Trial and Appeal Board held that service of a bare complaint without exhibits did not trigger the one-year time bar under 35 U.S.C. § 315(b), which requires the filing of a petition for ...

It’s not just you: More U.S. customers than ever before report experiencing product and service problems. That’s according to the National Customer Rage Survey, a study of 1,000 respondents that has ...