Businesses risk losing trust, sales and customer loyalty when they rely primarily on AI for customer service. When customers ...

Innovative platform democratizes enterprise-level AI capabilities, turning invisible customer thoughts into actionable insights for small and medium businesses ATLANTA--(BUSINESS WIRE)--Product Genius ...

When someone orders a product, such as a charcuterie kit, from the subscription service Platterful, the company gives them a week to enjoy their items. Then, it emails the customer asking them to ...

Alex Williams is a full-stack developer and technology writer in the United Kingdom specializing in web development and data management. Small businesses face many challenges when managing customer ...