The "Beauty Expert" position, which features specialized training, is expanding this year after a successful pilot.

The gap in knowledge between today’s digitally empowered shoppers and what store associates have is becoming one of retail’s ...

In an industry still struggling with a tight labor market, choosing which technology to arm store associates with becomes a critical decision. Today’s retail workers almost need to have superpowers — ...

For the past decade or so, the pendulum has swung too far toward the lion’s share of retail investments that were earmarked for the red-hot e-commerce space, Tulip Retail’s EVP of marketing Bill ...

ReStore for Retail aims to change the in-store shopping experience. The Hilco-owned SaaS provider has launched a mobile-based visual merchandising and operations platform designed to give frontline ...

In the retail industry, we have spent decades obsessing over the "last mile" of delivery—the logistics of moving a product from a warehouse to a doorstep. Yet, as someone who has navigated retail ...

Ethosphere, a Seattle-based startup that recently secured a new funding round, is launching a retail coaching tool that records the in-store conversations of store associates. The tool then leverages ...

NEW YORK--(BUSINESS WIRE)-- Manhattan Associates Inc. (NASDAQ: MANH) today announced significant enhancements to its Manhattan Active® Point of Sale (POS) application designed to meet the dynamic ...

Walmart is deploying AI-powered tools across its U.S. associate base to enable store associates to collaborate, enhance service, speed and satisfaction. For the past five years, Walmart associates ...

Walmart has started using Spark City, a simulation-style training game in the form of a mobile app, to assist in training its store associates and prepare them for a variety of potential in-store ...

Bringing personalization beyond curated web experiences can require some special consideration. Associates play an important role in in-store personalization, but they need the right equipment to work ...