The best business phone services are packed with communication features that go beyond basic calling capabilities. From video conferencing to team chat, texting and automation, teams get everything ...

Microsoft is expanding the capabilities of Teams Phone with a new extensibility preview that allows organizations to build and integrate custom call workflows using Azure Communication Services (ACS).

business.com’s team of experts regularly test, evaluate and compare business solutions to identify the best software and services across industries. These independent investigations involve extensive ...

business.com’s team of experts regularly test, evaluate and compare business solutions to identify the best software and services across industries. These independent investigations involve extensive ...

Microsoft 365 Insiders now have new Teams Phone enhancements. This is for members of the Teams Public Preview on Windows and Mac. It is focused on helping delegators and delegates manage calls more ...

The best phone systems for small businesses use Voice over Internet Protocol (VoIP) technology to turn internet-connected devices into communication hubs. These affordable VoIP solutions offer ...

Mar 17, 2025 -- By: Johnny McCormick and Jacob Grimm-- Contact centers are key to exceptional customer support and business growth, yet many struggle with integrating AI driven experiences and ...

4-Line Phone Systems: Who Needs Them & Why They Still Matter Your email has been sent Discover how four-line phone systems offer reliable, simultaneous call handling and how they integrate cloud ...

UK-based voice cloud expert Voxnube has entered into a partnership with Microsoft Cloud Communications Solutions provider Altigen Communications to offer UK and European enterprises what they believe ...

As Microsoft has continued to expand Teams Phone features, companies are often using it to manage inbound calls, in effect utilizing Teams Phone as a lightweight call center. At the same time, many ...

Microsoft Teams is many things. Teams is a chat and collaboration platform. Teams can automate workflows. Teams supports video, voice, and content sharing meetings (PowerPoint Live does a great job ...

Alexandria Technical & Community College in Alexandria, Minn., recently switched from a traditional, on-premises phone system to a cloud-based phone system that allows instructors and staff to make ...