Indian law enforcers have busted a local cyber fraud gang accused of duping UK, US and Australian victims with tech support scams, according to the National Crime Agency (NCA). Officers from the ...

Cutting corners: Amazon and Microsoft have collaborated with India's Central Bureau of Investigation (CBI) to bust fake tech support centers that affected over 2,000 of their customers, mainly in the ...

Inforonics – As companies grow, dealing with that growth can be quite an ordeal to manage. An increasing volume of orders can be a strain on staff. For technology companies, this problem is twofold: ...

Faith writes guides, how-tos, and roundups on the latest Android games and apps for Android Police. You'll find her writing about the newest free-to-play game to hit Android or discussing her paranoia ...

Every time Haley publishes a story, you’ll get an alert straight to your inbox! Enter your email By clicking “Sign up”, you agree to receive emails from ...

In a major crackdown on a global online fraud racket, the Enforcement Directorate (ED) today carried out search operations at ...

Call center representatives use CRM software specifically designed for contact or help centers. These platforms host all customer information, including contact information, interaction history, ...

The sudden shutdown of a computer tech support call center has left some of its employees wondering if they will be paid. EZ Tech Support, based in Portland, Oregon, took calls from people who had ...

ED carried out searches at 15 locations in Delhi Mumbai. Illegal call centres running from dingy rooms were duping US nationals. The agency claimed accused duped foreigners and used hawala channels to ...

Not everyone is comfortable troubleshooting or fixing the devices they own. If tech support and repair options are a consideration in your technology purchases, these are the brands our readers ...

Struggling to decide between answering services vs call center services? Check out our in-depth guide to learn which one’s right for your business. Answering services and call center services both ...